exchange ticket

*This page is for customers who wish to return or exchange items.
Please be sure to check the following information.

■ In the case of initial defects or incorrect delivery

If there is an initial defect during normal use, or if the product you received is different from the product you ordered,
We will accept returns, exchanges, or full refunds at our expense.

Please contact us via our official LINE within 5 days of receiving the product.

■ Returns and exchanges due to customer convenience

In the following cases, we will handle the matter at the customer's discretion.

☑Size doesn't fit ☑Different from the image ☑Wrong order

Please contact us within 5 days of receiving the product or purchase an "exchange ticket."

*Customers are responsible for shipping costs when returning the item.

■ Cases that are not eligible for return or exchange

Unfortunately, the following cases are not eligible for returns or exchanges:

- Products that have been damaged or deformed after being worn, or damaged by external factors such as dropping or snagging, or that show signs of use.

*The above only applies if the product cannot be determined to be a manufacturing defect.

■ Return and exchange process

①Purchase an exchange ticket

② Contact us on our official LINE with your name and request (return or exchange)

③ Return the product (shipping costs borne by the customer)

④After checking the product, we will exchange or refund it.

*Depending on the condition of the product, we may not be able to meet your request.

■ Shipping fees

Return shipping costs: Customer pays Shipping costs for re-shipping replacement items: Our company pays

■ For your peace of mind

We only accept returns and exchanges for products that are defective under normal use.
If you have any questions, please feel free to contact us via our official LINE even before purchasing.